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Top FAQs

Baskin-Robbins Rewards

1. How do I create a Baskin-Robbins Rewards account?
Download the BR App and head to the Sign Up/Log In page by tapping on the pink spoons icon. Click Sign Up at the bottom of the page, add your info, and don’t forget to check the box to join Baskin-Robbins Rewards before completing sign up!

2. I already have a Baskin-Robbins account, do I need to create a new one to join Baskin-Robbins Rewards?
Nope! Simply sign into your existing account on the BR App, click into the Rewards button in the bottom navigation bar and click “Join”. Piece of (ice cream) cake.

3. I ordered on the BR App/BaskinRobbins.com, but I’m not seeing my visit credit – what happened?
Visit credits for orders placed on the BR App and BaskinRobbins.com will be issued at the time of order pickup.

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Frequently Asked Questions

Rewards Program and App Support:

Phone: 800-447-0013

Gift Card Balance:

Phone: 888-729-2489

In-Store Experience or Product Feedback:

Phone: 800-859-5339

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Pickup

Pick-up

Order your favorite treats for pick up in as little as 15 minutes at your local Baskin-Robbins shop.

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Order Cakes & Pies

Order a custom Cake or Pie with your fave flavors for pick up in 24-48 hours.

Delivery

Delivery

Get our scoops delivered straight to your stoop with BR Delivers. Tap to choose a delivery provider.

download app

Download our app

Order your fave treats & access exclusive savings with Baskin-Robbins Rewards®. Talk about sweet!
BR Delivery

Delivery

Get our scoops delivered straight to your stoop with BR Delivers. Tap to choose a delivery provider.

download app

Download our app

Order your fave treats & access exclusive savings with Baskin-Robbins Rewards®. Talk about sweet!